H2o water park poconos coupons

Well I'm sorry Split Rock if you thought you were going to be understaffed because of the holiday you shouldn't have booked all your rooms. It's not the customers problem, it's yours!

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People payed money to stay there. They dropped the ball and needless to say there are other places where I will spend my hard earned money. Places where they don't make excuses. I almost forgto to mention something important. They were so understffed that one night all the kids we were with were accidentaly locked behind a gate near the basketball courts. They closed but didn't go and make sure that no one was still on the courts!!! My kids had their cell phones, worst case, but that was ridiculous and potentially dangerous.

Almost no staff supervision at the arcade. There's a door that goes outside right there and anyone can walk in or out of that area.

Split Rock Resort - H2ooohh Waterpark

Don't leave your kids there alone thinking they'll be supervised. I saw at least one shady person who apperaed drunk there and then felt obligated to stay and make sure the kids were OK, while all the other adults watched a game on TV. Nice evening One of the worst family getaways I've been on. One of the only good things I can say is that the rooms in the newer section were actually nice and large. Thank you for your review about Split Rock Resort. We are sorry that you did not enjoy your stay and your concerns have been shared with our food and beverage and housekeeping department managers.

Please accept our sincere apologies and we hope you will give Split Rock another chance to show your family a great time. I stayed at the Willowbrook at Lake Harmony Timeshare villas located on the Split Rock Resort property in the Poconos with my husband and my teenage daughter. I used a free week that I received from Interval International. The villas were located away from the main part of the resort which was fine for us since we were there to ski and not to use the resort facilities. We were in Building 4, Room A on the ground floor. I wouldn't have wanted to be on the ground floor in the summer on the front of the building because the patio was adjacent to the parking lot.

The building is about 6 years old and looked a bit tired and dated. I see from a previous review that there are newer buildings now. The bath towels were a bit thin, the pillows flat and the bedspread had stains on it. My daughter slept on the pull out couch the first night and it was extremely uncomfortable for her. For the rest of our visit, I just put the sheets on the couch and she said that it was more comfortable to sleep that way.

We went to make an outgoing phone call to the front desk and realized that our phone was not working. We used our cell phone instead to call and told them of the problem. When we checked out two days later, the phone still wasn't working. The kitchen was nicely equipped except for a baking pan. We cooked dinner every night during our stay. A sign in our villa said that we had to make sure that all the dishes in the dishwasher were washed put away.


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I have stayed at other resorts and have never had to put the dishes away. I thought that they had changed this, but I guess not. It really wasn't a problem. Daily towel exchange was offered in the building lobby. We used the fireplace and it gave off a strong, odorous propane smell that lasted throughout our stay. The free WiFi worked great. The bathroom is very roomy but the shower could have been a bit bigger.

During our stay, we walked around the Galleria which is where all of the inside activities are located.

Not worth it, even with a Groupon - Split Rock Resort

They offered bowling, an arcade, a movie theatre and an indoor sports complex as well as a beauty shop and spa. Some of the activities were a bit pricey, but would certainly be nice to have available on a rainy day. We did get some coupons when checking in that would bring the price down for some of the activities. The pool was off the lobby and glassed in which probably keeps the swimmers warmer and the noise level in the lobby down. The Waterpark seemed very expensive and I don't think that they offered any discount for being a guest, but I'm not sure. They do have an activities director who offers a varied list of resort activities, but we did not do them.

There are also a few restaurants in the Galleria, but we did not eat there. Both were convienently located and within 10 minutes of the resort. They are very nice, family friendly ski resorts. It's great that they let you bring your own food to eat. I saw people that had large coolers with them.

Make sure that you get a receipt and you can use them to buy something at the Galleria.

We got a couple of sodas at the Grille after we checked out. Also, check in and check out was very quick and the staff was friendly. It was nice that the resort was minutes off of two major highways I and I Overall, we had a great stay and would consider going back again for a winter ski getaway.

However, it would be nice if they would address some of the bedding and towel issues. Thank you for your recent stay at Split Rock Resort. We are glad that you enjoyed your stay and the nearby skiing. As you noticed in the sports complex with the bowling lanes, arcade, tennis and basketball.

We hope that you have time to visit us again, if not in the winter, summer offers a great time to be here. I've been to Split Rock every year staying only in Galleria in Jan for the last 4 years for an expo. Heart Shaped Tubs. Family Vacations Family Vacations. Family Resorts. Family Reunions. Family Packages.

H2Oooohh! Indoor Waterpark at Split Rock Resort & Golf Club | Lake Harmony, PA

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Plan your trip

This Weekend. Get other groups together and do a joint buyout of the Waterpark! Remember to bring your own towel. Towels are also available for purchase in the gift shop. Indoor Waterpark. Book Now. Want the park all to yourself? Rates vary during season. Please check the correct chart below for the corresponding ticket rate. Day passes may be limited when Split Rock Resort is at capacity.


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